KK
Kelebogile K
1 reviews | Active since Apr 2021
21 Dec 2022, 10:16
Disappointing King Price Insurance
I really thought that King Price Insurance is the best in this country. I believed your lies instead King Price what you are doing to my family is sooo wrong. I want you to know that you did not only disappoint me but my husband, my children, my parents, my siblings, my relatives and my friends. We were supposed to be spending Christmas together but you destroyed that chance. I had an accident on the 2nd of December. My car is supposed to be fixed by now but instead you intentionally delivered the car parts to the panel beater today knowing very well that they are closing shop today. What are we supposed to do without a car? What you did is heartless.
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Replies (1)King Price Insurance's replyOfficial
21 Dec 2022, 11:57Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts delays and repairers closing over the festive season are beyond our or any other insurers control. Claims will be in contact to discuss.
King Price Insurance's reply21 Dec 2022, 11:57
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts delays and repairers closing over the festive season are beyond our or any other insurers control. Claims will be in contact to discuss.
