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jeanette C

1 reviews | Active since Jul 2015

16 Jul 2015, 12:54

Disappointing and Frustrating

So three months back I cancelled my insurance agreement with King price because i received a better deal from another insurance. I have requested them not to debit my money, however every month I find myself going to the bank reversing the debit order. I have called, emailed and asked to be removed from their system but they are not hearing me. Please stop taking my money without my permission. I really don't want to use your insurance.<br> <br>

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Replies (1)
King Price Insurance
King Price Insurance's reply16 Jul 2015, 17:15
Official
Hello jeanette16,

We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.

Juan from our retentions department has been in contact to assist with the cancellation as well as to discuss the way forward.

Thank you for your patience and understanding.

Regards

The kings court