XT
Xolani T
1 reviews | Active since Dec 2016
20 Feb 2020, 10:46
Disappointed
My claim is approved after two months of investigation I don't have courtesy car
I m struggling to go to work I sent numerous emails to Keamogetse Moatlhodi, King Price client experience warrior. Asking about how long they will repair my car She never reply my emails I am really tired to complain
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King Price Insurance's replyOfficial
21 Feb 2020, 17:36Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department has been in contact to discuss your concerns and the way forward, should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply21 Feb 2020, 17:36
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department has been in contact to discuss your concerns and the way forward, should you require any further assistance please do not hesitate to contact.