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Mmapula M

1 reviews | Active since Mar 2020

17 Mar 2024, 20:58

Disappointed at King Price Insurance

I would like to share my sour experience with King Price Insurance & to warn others about their “WE DON'T CARE” service. I have been with them for many years, my car was bumped in 2021, they have the report from the TLB driver admitting to being wrong. I have been doing follow up on the case with no response, update or communication from them, till todate (2024) all they do is deducting my money every month for what, I don't know. End of Feb I didn't pay my premium because I'm fedup, I have been receiving calls from them because I missed a month, but they never phone to update me about my claim. They Promised Mr that I will get money because the guy admitted to being wrong. King Price don't care about customers but our money. In the beginning they promise decrease on monthly premium each month, it was done few months & stopped in time. I will never recommend them to anyone, they're not helpful & I'm very disappointed...non of my family members, friends & anyone I know will join them.

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Replies (1)
King Price Insurance
King Price Insurance's reply18 Mar 2024, 08:52
Official
Hi Mmapula

Please note an excess recovery is a legal process of which success is not guaranteed. Your concerns have been sent to our legal team to contact you with an update on the current status of the recovery. Our client care team will also be in contact to discuss your monthly premium concerns.