ÈS
Èvan Swartbooi

1 reviews | Active since May 2020

11 May 2020, 14:33

Delivering damaged goods

In January I submitted a claim to King Price for a tv . The claim went through swiftly and it was delivered on the 10th February in my absence. When I opened the box I noticed the screen was damaged. I immediately took photos and sent it to King Price. Long story short, we are in May and I still didn't get any feedback from them, I am so frustrated. What can I do? The person who assisted me with my claim is Maurice Mouton. We were only in contact with each other via email.

0
Replies (1)
King Price Insurance
King Price Insurance's reply12 May 2020, 11:33
Official
Hi Evan

Your concerns have been sent to management in claims. All items delivered from the service provider go through several checks prior to delivery to make sure no items are delivered with any damage. We are currently busy confirming the checks with the service provider and will be in contact to discuss.