DM
Dumisani M

1 reviews | Active since Oct 2012

07 Sept 2021, 17:16

Delaying a claim

I referred someone to this insurance and he took it,he was involved in an accident and logged the claim on the 2nd of September 2021. Until today his claim is not finalized but in their website they say claims for car repairs takes 9 days and for car write off is 24 days. Today marks 40 days and his claim is still pending which means King Price has false advertising. I feel guilty as I am the one who referred him. Claim number is CKP***/1

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Sept 2021, 12:49
Official
Thank you for bringing this to our attention, unfortunately we are unable to provide you with any information as you are not the policy holder. Claims will be in contact with the policy holder with an update on the status of the claim.