LM
LUNGA M

1 reviews | Active since Nov 2010

02 Sept 2025, 12:11

Delayed Repairs

Really unhappy about the way my claim has been handled, the car was supposed to take 8 days to get fixed but it’s now over 25 days since Wizard autobody has my car. Last week they told me car will be ready on Friday but on Friday I was told that there car will not be ready as they found more damages.

How were they not able to see unseen damages?

Just unacceptable.

0
Replies (3)
King Price Insurance
King Price Insurance's reply02 Sept 2025, 14:19
Official
Hi Lunga
Unseen damages are damages that are only seen once the vehicle has been stripped and are added as additional during the repair process. The repairer will be in contact to discuss your concerns and the way forward.
LM
LUNGA M's update02 Sept 2025, 14:23
Reviewer Update
The car was done repaired and already painted then they saw additional damages. Make it make sense.
King Price Insurance
King Price Insurance's reply02 Sept 2025, 14:34
Official
The repairer will be in contact to discuss your concerns and the way forward.