LM
Lerato M
1 reviews | Active since Jun 2012
09 Mar 2015, 17:55
Delayed cancellation - incompetence
I have been waiitng for a king price agent to contact me about cancellation for more than 5 hours. This is a matter of urgency. Really disappointed by poor service. I will also contact the dealer and tell them never to recommend king price as a potential insurarer. sies.<br> <br> KP***<br>
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King Price Insurance's replyOfficial
10 Mar 2015, 16:18Hello madisa86,
You were contacted by Joe in our retentions department whom discussed your premium review with you. As per our records he has advised you that he has sent your premium to our ratings department for further assistance. He will receive feedback latest tomorrow morning and will revert back to you shortly thereafter.
Our sincerest apologies that you were not able to receive an outcome same day but we can assure you that we are working on your inquiry as fast as reasonably possible.
Royal regards
The kings court
You were contacted by Joe in our retentions department whom discussed your premium review with you. As per our records he has advised you that he has sent your premium to our ratings department for further assistance. He will receive feedback latest tomorrow morning and will revert back to you shortly thereafter.
Our sincerest apologies that you were not able to receive an outcome same day but we can assure you that we are working on your inquiry as fast as reasonably possible.
Royal regards
The kings court
King Price Insurance's reply10 Mar 2015, 16:18
Official
Hello madisa86,
You were contacted by Joe in our retentions department whom discussed your premium review with you. As per our records he has advised you that he has sent your premium to our ratings department for further assistance. He will receive feedback latest tomorrow morning and will revert back to you shortly thereafter.
Our sincerest apologies that you were not able to receive an outcome same day but we can assure you that we are working on your inquiry as fast as reasonably possible.
Royal regards
The kings court
You were contacted by Joe in our retentions department whom discussed your premium review with you. As per our records he has advised you that he has sent your premium to our ratings department for further assistance. He will receive feedback latest tomorrow morning and will revert back to you shortly thereafter.
Our sincerest apologies that you were not able to receive an outcome same day but we can assure you that we are working on your inquiry as fast as reasonably possible.
Royal regards
The kings court