MN
Maralize N

1 reviews | Active since May 2022

31 Jan 2025, 21:41

Deducted R107 more that what the app state it must be

On the app it show that my installment is supposed to be R691.31. Today thay deducted R798. 43. a hole R107 more then they can't state that I did not pay as I know that the deducted R692 in December. Please refund me to over charge amount or I will go to other insurance. This is not acceptable and no email was sent to inform your price is going up with that much

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Feb 2025, 07:45
Official
Hi Maralize,

Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.

Rest assured, we’ll investigate this further and contact you as soon as possible with an update.

Royal regards,
The king’s court