JA
Johann A
1 reviews | Active since Feb 2016
29 Feb 2016, 12:16
deduct money for a vehicle I never took delivery o
Asked them for a quote on a vehicle to make sure I budget correct. they insisted to have all my details. told them i do not have the vehicle yet. They send me paperwork , on which I immediately send a mail telling them I could not get the finance for the vehicle and they must cancel it. they did not and are deducting money from my bank account. Now I phone them and they want proof from me that I did not take delivery of the vehicle before they pay me back my money. what a bunch of ******.
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King Price Insurance's replyOfficial
01 Mar 2016, 16:42Hello jappel,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply01 Mar 2016, 16:42
Official
Hello jappel,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court