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Nomhle S

1 reviews | Active since Jan 2019

14 Jan 2019, 14:01

Debting money from my account even when i cancelled

I am beyond disappointed that a big company like King Price after numerous times I have cancelled my insurance with them they are still debiting from my account without my permission they even use different reference every month so the amount can go through I have to take out all my amount from my account so that you don't find anything but you guys damaging my account because I am always on a minus....I have been waiting for a call from cancellation departing even now I am still waiting.. please stop what you are doing and cancel me on your system....I will never ever use King Price or even recommend it to anyone I am very disappointed...

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Replies (1)
King Price Insurance
King Price Insurance's reply14 Jan 2019, 17:45
Official
Hi Nomhle

Our sincerest apologies for the negative experience, your complaint has been escalated to management in our retention's department for urgent assistance. You will be contacted ASAP to discuss.