Debits my account for extra money for vehicle not yet collected.

I requested a quote to add on a new vehicle to my policy on the 7th of November, it took 3 agents and 2 senior advisors to eventually assist me and to get it all wrong, they eventually quote me and then its up my premium and when i asked why at first they did not know then they come back stating its a system error, I told the agent to please only add the new vehicle from the 16th of November, he guaranteed me the new car cover starts on the 16th Nov, this morning King Price charges me for cover from the 9th of November, i am so tired of King prices *********** staff, this senior advisor Tebogo Baird does not know what he is doing and it took a normal agent to find out the issue on their system. I am so livid with King price just taking more and more of my money and not delivering a good service, I am now moving to another insurance have all my cars , house hold cover building insurance with you people I am now moving my business cause you guys dent care about yr clients as long as you make money.