SD
Sonja D
1 reviews | Active since Jul 2012
15 Jan 2016, 19:03
Debits account after cancellation
I have cancelled my insurance with king price after they have treated me badly after an mva! I cancelled my account and they still debited my account! So i went to my bank reversed the debit and cancelled the debit order and 15 days into the month dibited my account again! I have really had it with this company!
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King Price Insurance's replyOfficial
19 Jan 2016, 16:00Hello sonskyn24Son,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has made attempts to contact you telephonically but to no avail. Please note the cancellations are done telephonically and we have been unable to get hold of you. We will continue to try, should you wish to contact Jenny directly please call ***.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has made attempts to contact you telephonically but to no avail. Please note the cancellations are done telephonically and we have been unable to get hold of you. We will continue to try, should you wish to contact Jenny directly please call ***.
Royal regards
The kings court
King Price Insurance's reply19 Jan 2016, 16:00
Official
Hello sonskyn24Son,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has made attempts to contact you telephonically but to no avail. Please note the cancellations are done telephonically and we have been unable to get hold of you. We will continue to try, should you wish to contact Jenny directly please call ***.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Jenny from our retentions department has made attempts to contact you telephonically but to no avail. Please note the cancellations are done telephonically and we have been unable to get hold of you. We will continue to try, should you wish to contact Jenny directly please call ***.
Royal regards
The kings court