BT
Brunhilda T

1 reviews | Active since Jun 2020

28 Sept 2021, 11:13

Debited my account while I canceled the policy

I have canceled my policy with them but guess what, they went ahead and debited my account. I called and wabted my money back now i have to wait for them to process the whole thing. This is really inconvenient. They are quick to take my money and now i have to wait a little longer to get my money back. I am still waiting for my refund. I am glad I left this company. Just pay back my money

0
Replies (1)
King Price Insurance
King Price Insurance's reply05 Oct 2021, 13:35
Official
 Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss your concerns. Should you require any further information kindly contact King Price directly.