GvdM
Gareth van der Merwe

1 reviews | Active since Jan 2013

30 Apr 2016, 05:41

Debited my account after cancellation

I cancelled my insurance policy with King Price on the 20th April in writing for my cover to end on the 30th April. Today I have received notification from my bank that King Price have debited my account for the premium for the month of May. It is service such as this which is why I have cancelled my insurance with King Price and will not recommend them to any acquaintances of mine. I would please like an immediate refund as well as this confirmed in writing for telephonically.

0
Replies (1)
King Price Insurance
King Price Insurance's reply05 May 2016, 14:55
Official

Dear Gareth

Our client care department was in contact with you to discuss this matter and the information on file reflects that a refund has been processed.

Our sincerest apologies for any inconvenience caused.

Royal regards

The Kings Court