1 reviews | Active since Dec 2016
Debited full amount for 3 days of service
<p>I received a call from an agent on the 25th of February. Despite the ridiculously high access I will have to pay with you guys I opted for King price for my vehicle. The agent told me there's a once of amount of R269 and then a pro rata amount for the month of Feb. I was debited R63 then R269 and lastly the full premium of R893 all within 3 days of joining and in the month of Feb. I want an explanation together with a full refund because u guys have promised me something and instead I've been ******. Absolutely pathetic service! </p>
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Our retentions department was in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Our retentions department was in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Someone did contact me. The insurance was cancelled for march and I was to be refunded my premium back. This was 7 days ago and I have not received anything. It's getting a but frustrating now. Thinking of cancelling altogether....
Someone did contact me. The insurance was cancelled for march and I was to be refunded my premium back. This was 7 days ago and I have not received anything. It's getting a but frustrating now. Thinking of cancelling altogether....