RH
Randall H
1 reviews | Active since May 2015
27 May 2015, 12:10
Debited for cancelled policy
I requested 3 times for my policy to be cancelled but my accounted was still debited with 1200 by them today. This is unacceptable. The account department and complaints department need to check their mails I sent them today.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
28 May 2015, 16:49Hello Randall.Habana,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our records show that the policy has now been cancelled, however our consultants have been trying to get hold of you to advise you of same.
Please let us know if you require any additional information.
Royal regards,
The king and his court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our records show that the policy has now been cancelled, however our consultants have been trying to get hold of you to advise you of same.
Please let us know if you require any additional information.
Royal regards,
The king and his court
King Price Insurance's reply28 May 2015, 16:49
Official
Hello Randall.Habana,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our records show that the policy has now been cancelled, however our consultants have been trying to get hold of you to advise you of same.
Please let us know if you require any additional information.
Royal regards,
The king and his court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our records show that the policy has now been cancelled, however our consultants have been trying to get hold of you to advise you of same.
Please let us know if you require any additional information.
Royal regards,
The king and his court