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Phamotse M
1 reviews | Active since Mar 2009
03 May 2015, 09:40
Debited after insurance cancelled
I cancelled my insurance with you 2 months ago however you debited me the first month and I wrote a letter to which NO ONE bothered to reply and this month again been debited DOUBLE. I am annoyed by this and you should reverse and stop the debits and also pay for losses in my account. You are a bunch of *******. I WILL NEVER EVER RECOMMEND KING PRICE TO ANYONE AND WILL NEVER RETURN AS A CUSTOMER FOR SUCH BAD SERVICE.
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King Price Insurance's replyOfficial
04 May 2015, 10:21Hello satis,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
You have been contacted by our retentions team who have assisted you with feedback regarding your cancellation.
Should you require any additional information, please let us know.
Royal regards,
The king and his court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
You have been contacted by our retentions team who have assisted you with feedback regarding your cancellation.
Should you require any additional information, please let us know.
Royal regards,
The king and his court
King Price Insurance's reply04 May 2015, 10:21
Official
Hello satis,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
You have been contacted by our retentions team who have assisted you with feedback regarding your cancellation.
Should you require any additional information, please let us know.
Royal regards,
The king and his court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
You have been contacted by our retentions team who have assisted you with feedback regarding your cancellation.
Should you require any additional information, please let us know.
Royal regards,
The king and his court