1 reviews | Active since Mar 2009
Debited after cancelation
<p>I signed up with King Price on October 20. On October 25th I email and called through to cancel the policy and requested that I get a conformation email, nothing came through. I called the next day and the agent said that my details were incorrectly captured on the system and thats why I had not recieved the confirmation. The agent then confrimed that it was cancelled. If I had not canceled I would not have known that my details were incorrect!!</p> <p> </p> <p>Yesterday I was debited 2 amounts!</p> <p> </p>
I called King Price to query why I was debited, the agents feedback was that the policy was not cancelled!! After emails and telephone confirmation by the agent telling me it was cancelled it was not!
I called King Price to query why I was debited, the agents feedback was that the policy was not cancelled!! After emails and telephone confirmation by the agent telling me it was cancelled it was not!
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court