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Carel v.d Berg

1 reviews | Active since Jun 2015

03 Jun 2015, 12:49

Debit order, when the policy has been canceled.

I struggled with King Price for over 2 weeks to get my policy sorted and they still could not get the policy sorted. I then asked for the policy to be canceled and struggled another week. Now at the end of the month I am getting a deduction from them and my policy is not active. I also did not accept the terms of the policy so how can anything be deducted from my account.<br> <br> You will be doing yourself a favor if you doesn't go to them.

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Jun 2015, 16:40
Official
Hello Carelv001,

Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.

Our records show that you have been contacted by Kavish in our retentions who has assured you that the policy has been cancelled and that no further deductions will be made.

Should you require any additional information, please do not hesitate to contact us via ***

Royal regards,
The king's court