HP
Hendre P

1 reviews | Active since Dec 2017

23 Dec 2017, 07:39

Debit order ********ly taken 9 day's before authorisation date

I've updated my policy with you. Dane Gov was the consultant. He was excellent. He told me that there will be no pro-rata amount seeing that I'm in credit. Guess what? Last night 22 December, you took R3400 + out of my account. Guess what?Today was Christmas shopping day. Guess what? It's not anymore! Even if you sort this out on Monday, because conveniently you don't work over the weekend, it would still be to late.

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Replies (1)
King Price Insurance
King Price Insurance's reply29 Dec 2017, 10:13
Official

Dear Hendre.

I’m so sorry that your experience with us has been less-than-royal but, Jonathan has been in contact with you to discuss the way forward.

We are waiting for some information from you but have in the mean time refunded bank charges.

Trusting you find this in order

Royal regards

The kings court