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dominic.tursini.facebook dominic.tursini.facebook

1 reviews | Active since May 2016

02 Dec 2016, 06:15

Debit order of R1900 coming off after my account was cancelled and I was assured it wont come off

<p>A debit order of R1900 came off of my account after I have already Cancelled my account and was assured by the call center it wont come off... Was planning on going back to king price in the future but they pretty much ruined that chance now, also have 4 family members switching now because of this.</p>

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Replies (2)
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dominic.tursini.facebook dominic.tursini.facebook's update02 Dec 2016, 09:38
Reviewer Update

The problem has been sorted out.

King Price Insurance
King Price Insurance's reply05 Dec 2016, 09:42
Official

Hi Dominic

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. we note your concerns have been addressed.

Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court