CR
Christelle R

1 reviews | Active since Jan 2018

08 Aug 2023, 12:52

******** debit order. No response nor interest to resolve

A debit order for a King Price insurance policy is being deducted from a business bank account to which the policy does not belong. After reporting this numerous times and even confirming with a consultant telephonically that the policy holder and account holder is not the same nothing is done to stop this theft. No reply to email sent to the customer service email address either. Apparently at King Price you can provide any banking details for your policy and get someone else to sponsor it for you.

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Replies (3)
King Price Insurance
King Price Insurance's reply08 Aug 2023, 13:05
Official
Hi Christelle

We are unable to trace any policy with the information you have provided this website. We kindly request that you email your details concerns and contact details to ***
Please also include the reference number that is reflecting on the debit order in order for us to trace the policy that is debiting.
CR
Christelle R's update08 Aug 2023, 13:20
Reviewer Update
As per my complaint I have provided you with this more than once already. I doubt a different email address will make you respond all of a sudden
King Price Insurance
King Price Insurance's reply08 Aug 2023, 13:37
Official
Please respond to the requested email address with the required info in order for us to assist further.