1 reviews | Active since Jan 2017
Debit Order Change
Hi
i sent an email yesterday afternoon at 12:43pm to ********** asking that my debit order be changed to the 27th of each month its now 7:37am the next day and iv had not a single response or a phone call regarding my request.
Hi Darryn
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We note you where in contact with Yasikan from our retentions department to discuss your policy as well as your debit order date was corrected to the 27th as per your request.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Hi Darryn
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We note you where in contact with Yasikan from our retentions department to discuss your policy as well as your debit order date was corrected to the 27th as per your request.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court