zS
zethembiso S
1 reviews | Active since Mar 2015
29 Mar 2016, 19:30
Debit order after cancellation of contract
Hello Peter,<br> <br> Please assist,<br> <br> I was insured with King Price insurance, after I got into an accident in November 2015 they refused to pay out my claim for engine damage of my car. They have been debiting my account since November 2015 up until March 2016 even after refusing to pay out my claim and after I have cancelled the contract with them.<br> <br> Hellopeter is my last resort to get them to cancel this contract and also to refund my premiums. <br> <br> My Policy Number : KP***<br> <br> Regards,<br> Zee
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King Price Insurance's replyOfficial
01 Apr 2016, 13:55Hello zethembiso85,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
You were contacted by our client care department who assisted you with the cancellation of your policy
Royal regards,
The king and his court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
You were contacted by our client care department who assisted you with the cancellation of your policy
Royal regards,
The king and his court
King Price Insurance's reply01 Apr 2016, 13:55
Official
Hello zethembiso85,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
You were contacted by our client care department who assisted you with the cancellation of your policy
Royal regards,
The king and his court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
You were contacted by our client care department who assisted you with the cancellation of your policy
Royal regards,
The king and his court