IE
Ilane E
1 reviews | Active since May 2011
02 Feb 2016, 08:29
DEBIT ACCOUNT WITHOUT INSURANCE
I have phoned for a quote at King Price insurance, and received the amount telephonically, NOT per email as requested (PHONED 3 TIMES AGAIN!!). Eventually when the responded, and I wanted to change details on the vehicle, I got IGNORED AGAIN!! I sent an email to ask whether I am going to be helped or not, yet again IGNORED. I sent an email to CANCEL everything, and guess what, they debited my account!!!!! I DO NOT HAVE A POLICY WITH YOU!!! I am definitely not leaving this matter here.
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King Price Insurance's replyOfficial
02 Feb 2016, 14:56Hello Ilane,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
Our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
Our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply02 Feb 2016, 14:56
Official
Hello Ilane,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
Our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
Our retentions department has been in contact with you to discuss your concerns as well as to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court