1 reviews | Active since Apr 2013
**************** from Kingprice
Good day
I have comprehensive cover with KP , including scratch and dent cover . i had minor damage to my vehicle that the scratch and dent cover should cover . I did everything as i should , got a quote , sent it to the consultant named Corlea . My scratch and dent cover is max R3000 but i pay a R250 excess cash to the repairer once done and im happy . Now the quote i got was R3450 which is R450 more than what they will pay and i said i will pay the difference of R450 plus R250 excess . Now how the hell can you decline this if i will be paying the difference . The way how i see it is you want me to pay the full excess amount and essentially you will not pay a cent seeing as my excess will be more than what the actual damage is . This is blatant highway ******* . This is how you lose clients , considering i have house hold content cover with KP aswell , if i am not helped within 24 hours i will cancel my insurance and find insurance elsewhere and make sure to go to social media and tell everybody of the type of ****py service you get from KP and warn people by telling them the truth . This ******* needs to stop
Please note scratch and dent cover has a maximum liability which is R3000, in order for it to be a valid claim the damage has to be R3000 or less. Any damage above R3000 invalidates the claim hence the outcome. You may register a claim with your comprehensive insurance cover and your excess noted on your policy schedule will apply. We are truly sorry to hear you are disappointed in us however this would be the case with most if not all insurers with this type of cover. Should you not agree you may lodge a formal dispute by emailing a detailed dispute to ***
Please note scratch and dent cover has a maximum liability which is R3000, in order for it to be a valid claim the damage has to be R3000 or less. Any damage above R3000 invalidates the claim hence the outcome. You may register a claim with your comprehensive insurance cover and your excess noted on your policy schedule will apply. We are truly sorry to hear you are disappointed in us however this would be the case with most if not all insurers with this type of cover. Should you not agree you may lodge a formal dispute by emailing a detailed dispute to ***
So well done your losing a client, and I'm pretty sure you will lose more clients in the future due to your *** selfish ways. Quick to take peoples money, most of the reviews you have are from New clients that does not know how full **** your claims processes are.
So well done your losing a client, and I'm pretty sure you will lose more clients in the future due to your *** selfish ways. Quick to take peoples money, most of the reviews you have are from New clients that does not know how full **** your claims processes are.