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<p>I am utterly disgusted and furious! I cancelled my policy which by default means king price should not be allowed to deduct any money from my bank account. </p> <p>However king price did infact deduct money from my account and after I complained they did admit they were wrong and that i would get my money back.</p> <p> </p> <p>I have to date not received my money! This is ******* as this deduction was not authorised. Sort this out asap! I want my money back! They are fast to take (unauthorised) money within seconds but I have to wait weeks to get my money! Can anyone explain this?</p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department has assisted with the cancellation and a refund was processed on the 10th. should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department has assisted with the cancellation and a refund was processed on the 10th. should you require any further information please do not hesitate to contact.
Royal regards
The kings court