VA
Vance A

1 reviews | Active since Aug 2022

17 Aug 2022, 13:11

Customer service not able to help me at all. I am afraid that I will be moving.

All I got was that there is nothing they can do and they are even unable to connect or arrange for anyone who is currently on standby to come repair the chip, was told to just wait until Tuesday even when I did alert them to the fact that the chip on Tuesday when they resume might has already turned into a crack, I did not get any help even after this. I am really disappointed at KingPrice to me it seems as if they do not care at all about customer service - how can we be told the claims department is not working and there is even no one on standby to handle such a minor claim, this says a lot about this company and I wouldn't recommend anyone to use this insurance, rather look for other where customer service is good. I am also looking as I write this.

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Replies (1)
King Price Insurance
King Price Insurance's reply17 Aug 2022, 14:30
Official
Hi Vance

We are unable to trace any policy with the details you have provided this platform. For further assistance we kindly request the policy holder email his/her detailed concerns to *** . Please also note a glass claim can be registered via the King Price APP on your mobile phone.