Customer service is on point

My cousin had an accident with my car on 27.01.2019 i called the insurance for towing, they were there in an instant i was constantly notified of where my car was. i registered the claim telephonicaly after that my name was forwarded through for a courtesy car which i got after a day. Every step that was taken regarding my claim i was notified, i mean everything from the request of documents, to the handing over of my claim, to the status updates of my claim till the process was done. My car was written off but the claim process only took less than 14 working days and i was paid the full market value of my car. Customer service was on point starting from the first call from Frank to Steph****, Jane and Mahlodi from the claims department, i must say that the whole claim process felt more like team work because of the claim senior assessor that handled my case which was Jacques Duplessis. It is a very devastating process but the King price team made it a whole lot easier and being refunded back the installment that i paid the previous month for the month of February was a cherry on top. Im still in a process of buying another car but one thing for sure is im staying with King price and i would recommend it to anyone any day.