1 reviews | Active since Oct 2023
Customer Service !!!!
From the beginning their service was excellent. But a few months ago I lost my job and I ask them to refund the last debit order as the amount of the debit order was the precise amount I had in my bank account. Since I contacted them, they still haven't refunded me even the half of the amount. I have been struggling with them for over a month now. Almost 2 weeks ago they said that my money will reflect in my account in the next 24hrs ... And it still has not. I have been patient with them, but their client services is ****. How am I supposed to support my family with no money and no job ? I am relying on that money for petrol to go and search for a job door to door. They do not make notes or nothing. When someone calls me, they can not see the notes that the previous person said they made. I did not want to stoop this low to get my money, but what must I do ?? I need that money. Please upgrade your customer services !!!
As per our records the refund was paid on the 22nd of September 2023 already. Proof of transfer was also emailed to you, please check your bank statement for September.
As per our records the refund was paid on the 22nd of September 2023 already. Proof of transfer was also emailed to you, please check your bank statement for September.