QM
Qashi M

1 reviews | Active since Aug 2018

01 Aug 2018, 12:57

Customer Care #greatbusiness.

After I received a notification that my premiums will increase by just over R500 as of the 1st August, I called KP and expressed my concerns around a higher premium. Within 5minutes KP had reviewed and readjusted my premium. On top of that, KP promised to refund me the whole increase amount by the close of business today. Thanks to Jenny Roos for being so understanding and willing to adjust and fix my premiums hence forth. Jenny keep up the excellent customer care...! Paul

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Replies (1)
King Price Insurance
King Price Insurance's reply01 Aug 2018, 14:35
Official

Goodness, you’re making us blush! We just do what we do… But we do try really hard to always deliver on our promise of award-winning royal service, so thanks for taking the time to say ‘thanks’. Wishing you a superfantastic day!