Customer care?!

<p>I joined King price insurance at the end ofat when I bought my new car, I was still shopping around for insurance quotes and in a bid to get my business, the consultant repeatedly stated that the R269 once off admin fee would be waived. I agreed and signed up, on Saturday afternoon a sms came through for a debit of R269 in favour of King price. I have been struggling since Saturday to get someone to contact me. I have the 28min recording of the conversation betweenearlier and the king price consultant and you can clearly hear him state multiple times that this fee would be waived. Pay back my money or cancel my policy and return my entire months premium, if you can't even get something this simpel right, how am I going to struggle should I ever need to claim one day? </p>