1 reviews | Active since Sept 2014
COVER FOR MY CAR
I HAVE CALLED KING PRICE INSURANCE ABOUT 2 OR 3 TIMES ABOUT MY CAR INSURANCE AND NO RESPONSE FROM THEM. <br> <br> I HAVE BEEN DRIVING WITHOUT INSURANCE FOR THE LAST THREE MONTHS BECAUSE OF DEBIT ORDERS THAT DID NOT GO OFF. THE MONTH THAT JUST PASSED I CHANGED BANKS AND I SENT THROUGH THE BANKING DETAILS BUT THE STILL DEDUCTED FROM MY OLD BANK ACCOUNT, NO MONEY WAS IN THERE HENCE THE FACT THAT I CHANGED BANKS.<br> <br> I PHONED THEM AGAIN ON FRIDAY 12 JUNE, BECAUSE I WANTED TO CHANGE THE REGULAR DRIVER ON MY INSURANCE. BECAUSE OF THE ANSWER I GAVE THEY DID NOT FINISH MY REQUEST WHEN I WAS ASKED A QUESTION. I PHONED THEM TODAY BECAUSE MY REQUEST STILL HASNT BEEN PROCESSED. IN THE MEANTIME I'M DRIVING WITHOUT COVER...AND IF ANYTHING IS TO HAPPEN DUE TO THEM NOT DEDUCTING THEIR PREMIUM THEY WILL JUST SAY SORRY YOU DID NOT PAY WHEN THIS IS NOT THE CASE.<br> <br> I SPOKE TO A CUSTOMER CARE CONSULTANT AND ASKED HER TO CALL ME BACK BECAUSE I NEEDED TO STEP OUT OF THE OFFICE AND THAT WAS 2 HOURS AGO. AND STILL NO ONE HAS PHONED BACK.....IF THIS IS THE SERVICE I GET THEN ILL RATHER PAY MORE FOR INSURANCE WHERE I GET BETTER SERVICE.....SO I GUESS SERVICE YOU GET IS WHAT YOU PAY FOR .....CHEAP PREMIUMS.
Thank you for bringing this to our attention, our sincerest apologies for the negative experience. as per our records you have been in contact with our retentions department regarding your concerns.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for bringing this to our attention, our sincerest apologies for the negative experience. as per our records you have been in contact with our retentions department regarding your concerns.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
