Complaints

Hi I received a call from lady from king price collections . She was very unprofessional and rude were she told me that there was a claim that was not paid as I claimed for the chips on my windscreen. Instead of sending me a bill to know by when must I pay the bill. She threaten me to send my name to your legal department. I have never said I cannot pay whatever I owe you I want to know how much and by when must I pay. I used to have much respect for the company and with how she treated me. She must bear in mind I never forced you to authorise for your service provider to fix my car if my premium was outstanding I believe you should have declined my ***