SX
Sibongile X
1 reviews | Active since Jan 2021
30 Mar 2021, 15:49
Complain
Good day, it an honour have have access on such platform, I want to share my experience with the king price. So my car went for maintanance, it was never moved and the insurance deduct the premium depending on how long I drived, so last months they did deduct an amount for a non moving but it was fair enough because it was R350 if not less, still the car didn't come back but they deducted a full premium which is unreasonable for me. One consultant gave a hard time saying I must send things that I already sent. I'm not happy, not because of the money but because of lack of communication that ended up affecting my salary. I am taking further steps until I get my money back
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Replies (1)King Price Insurance's replyOfficial
01 Apr 2021, 12:16Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
King Price Insurance's reply01 Apr 2021, 12:16
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
