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thami.linda thami.linda

1 reviews | Active since Apr 2017

21 Apr 2017, 12:39

Commoner treatment by Royalty

<p>In May 2016 I was assured of Royal family treatment by King Price. As such I moved smoothly from my previous insurer. Even decided to add more car's to my portfolio. With a premium of over R3500 per month I was happy every month as my premiums decreased.</p> <p>Little did I know that as premium decreases so is the level of my Royal treatment.</p> <p>This year on the 23rd of March I had an unfortunate situation where someone broke into my home.stole my 2 Cell phones .Laptop and enjoyed my Cognac.</p> <p>When the assessor called me they made me looked like a commoner or better still like I was the *****.</p> <p>Now they conducted an ITC check and told me to send proof that I paid a Doctor that listed me.and proof that I settled the accounts on ITC. </p> <p>I asked what does my ITC report has to do with people breaking into my house.they said they will come back to me with other requirements.This was the beginning of April.till today. What a Royal treatment......</p> <p>So for the whole time I was promised Royal treatment only to be treated as a *****,commoner and a *********. I've been working in the insurance industry for the past 15 years this is the pathetic services I've ever received.</p> <p> </p> <p>Thanks King. Till today I am still waiting...</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply25 Apr 2017, 10:27
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Our claims department has been in contact with you to discuss your claim and the way forward. Should you require any further assistance please do not hesitate to contact us directly.

Royal regards

The kings court