Client retention done wrong

<p>Customer retentions definitely does not mean you get to badger a client to try and force them to stay with king price. I have previously given this company a 5 star rating on hello Peter but after my phone call with a "senior manager" I will never come back. Unprofessional, especially when he knew he was upsetting me but continued to completely bombard me and speak over me, even having the audacity to say I don't know how to choose insurance? Disgusting </p>