Claude I would just like to place on record and pls send this message to your senior management

Claude I would just like to place on record and pls send this message to your senior management. You are a outstanding service consultant. When you called I was being so horrible to you and because I had a bad day I was also in a bad mood..but my gosh you just turned my mood around by speaking so calmly to me and kindly that I felt better immediately. I was angry about the premium on my Hyundai but you managed to help me with a better rate. You absolutely made my Weeknd and you should be definitely given some kind of incentive is what k believe. Thank you from the bottom of my heart for making me so happy that I'm staying with king price and also want quotes on my other vehicles. Well done and keep up the amazing work you are doing... Nirvana Panday