EN
Emmanuel N
1 reviews | Active since Apr 2014
21 Sept 2015, 18:29
Claims turn around time and no feedback
I had a car accident on the 03/09/2015 and logged a claim on 04/09/2015. KP is very slow in finalising my claim. I have had not a single call from the Florence, the claim administrator lady since I logged the claim. I was hopping that my car would be fixed by the 03/10/2015 as I have a special function that I need to attend. At the rate that they going it seems highly unlikely and I will have to incur further costs of hiring the vehicle of similar class with my car. What is KP turn around time in finalising claims?
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King Price Insurance's replyOfficial
22 Sept 2015, 16:25Hello Emm@nuel,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
You have been contacted by Cornette in our claims department whom has conveyed the outcome of the claim to you as well as the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
You have been contacted by Cornette in our claims department whom has conveyed the outcome of the claim to you as well as the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply22 Sept 2015, 16:25
Official
Hello Emm@nuel,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
You have been contacted by Cornette in our claims department whom has conveyed the outcome of the claim to you as well as the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
You have been contacted by Cornette in our claims department whom has conveyed the outcome of the claim to you as well as the way forward. Thank you for your patience and understanding.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court