Claims process is the pits!
The claims process is the worst I've ever experienced. They take long,they don't communicate with you,they give you inconsistent information when you call back,the assessor asks for documentation 1 by 1,it's been more than 3 weeks, my claim is not finalized, I have to call everyday for anything to be done on my claim. I regret joining this insurance. I am being assisted by Abel,I've asked him to be changed several times but his still there not doing anything.
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King Price Insurance's replyOfficial
06 Feb 2023, 08:44Hi Sivuyisiwe,
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you to give you a full update on your claim.
Royal regards,
The king and his court
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply06 Feb 2023, 08:44
Official
Hi Sivuyisiwe,
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you to give you a full update on your claim.
Royal regards,
The king and his court
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you to give you a full update on your claim.
Royal regards,
The king and his court