tM
thomo M
1 reviews | Active since Apr 2014
25 Feb 2022, 22:55
CLAIMS PROCESS IS HELL WITH KP!!!!!!!!
Wow so I logged a my first claim with you guys for a damaged screen for my wife's cellphone I had to first ask 10 days later why the cellphone hasn't been picked up and I have been calling to understand if the phone was received and what's happening with it. So it takes you guys 30 days to Fix a broken screen and clients have to make their own follow ups as well. THIS IS BY FAR THE WORST CLAIMS EXPERIENCE I HAVE EVER HAD!!!! I'M REALLY DISAPPOINTED.
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Replies (1)King Price Insurance's replyOfficial
28 Feb 2022, 10:56We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. We’ll call you shortly to give you a full update on your claim.
King Price Insurance's reply28 Feb 2022, 10:56
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. We’ll call you shortly to give you a full update on your claim.
