KK
Khayelihle K

1 reviews | Active since Aug 2022

15 Feb 2024, 13:37

Claims process

The claims process at king price has been painful 😣 I did 2 assessments myself I helped them with all claims documentation from copy of accident report claims history etc. also after emailing all this to them I had to call back and following up has to book the assessments myself it’s been a nightmare especially because I wasn’t even at fault for the accident

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Feb 2024, 15:10
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.