CLAIMS ARE NOT FAST AND EFFICIENT.

You know what’s disappointing?? it’s you as a consumer and a loyal client to an insurance company and they let you down by making empty promises over and over. I honestly think they need to hire more staff members to handle our claims quickly and efficiently. I reported my car ****** on the 8th January 2021 and all king Price is saying will call you back to help with the claim even the senior consultant who is allocated to handle my claim hasn’t assisted me at all, what’s worse and frustrating is that today is the 25th January 2021 and guess what?? King Price still debited my account today without any call back or any little assistance on my claim CKP***/1. I thought I would stay with this company with my next car but with this horrible service I’m getting if I don’t think so ,And they don’t know that a lot people are asking me every single day since my car was ******, about how is your insurance handling this? I was positive all along cause apparently I’m with the “so-called King of insurances” but now my thoughts about this company is completely different. A REAL INCONVENIENCE ESPECIALLY CAUSE I DONT EVEN HAVE A CAR TO GO TO WORK