LM
Lesego M

1 reviews | Active since Mar 2020

29 Aug 2024, 20:36

Claim/repairs by king price

One of the most horrible insurance one can get.They have the worst claim process.After it took two full weeks for claim to be approved,my car has been sent in for repairs.The repair have not even begun.The repairer has been waiting for parts from king price,This is the second week. Different ETA’s are given to the repairer but no parts are supp**** on that day.on Tuesday i called the repairer,they were informed parts will be supp**** on Wednesday,Thursday i do a follow up,parts are still not supp**** .They are given Another ETA of friday.The contact person mogomotsi doesn’t even answer phone calls or emails🚮 It’s really exhausting and disappointing. This marks a month without my car

I would never recommend king price to anyone ever .

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Replies (1)
King Price Insurance
King Price Insurance's reply30 Aug 2024, 08:47
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will urgently follow up with the service provider.