Claim Unresolved for more than 5 MONTHS now

Hello Was involved in an accident early September 2024. Claim was approved by 24 September, Estimated date of completion was 14 November 2024,

Wrong rear door was supp**** by king price and was returned back on 09 October. Order for the correct door was only made on 9th November 2024, and was on back order till 29th November.

Only then to be told that they don’t have the rear door glass and was on back order till 24 January 2025. Was not delivered and I had to make a follow up only to be told today that the glass will now be delivered on 17 February another month!!! Just been calling the supplier today only to be told that the glass was not delivered, and there is a new ETA - unbelievable.

Went to see the car at the panel beater over the weekend only to be told that there are also other small parts that are on back order till 18 February 2025, this was never mentioned by KING PRICE. The back order letter for the small spares missing is only dated 27 January 2025, like really!!!

I keep make numerous calls and follow ups but only to be told that there is no update from the ultimate supplier!

I feel so offended and out of words, this is unbelievably terrible to say the list.

March will be 6 months without my car, If it takes this long, I would think they are trying to fix something that they really can’t! Beyond their capabilities - I wonder what else they are capable of?

I need answers,

Not happy at all,