1 reviews | Active since Dec 2011
Claim Taking 3 Weeks
This coming Thursday my claim was submitted 3 weeks ago. I was in a car accident on the 17'th of March 2016.<br> <br> To this date, my claim has not been finalized. They keep on requesting documents, but only ask for them when I phone in. I have now sent them all documents that they have asked for and still my claim has not been finalized.<br> <br> What more do they want. I have been a loyal King Price customer since 2013 and paid my premiums every month, but now when its my turn, now they have allot of stories.<br> <br> It seems like they are looking for something not to finalize my claim. I have tried to get in contact with Bernice Bosch, sent allot of E-Mail with no response. Every time I get to the call center, they just say that her line is busy.<br> <br> If I have not phoned I would not have had any feedback from anyone. <br> <br> Please can anyone help me !!!
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Jean in our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Jean in our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court