TM
Thapelo M
1 reviews | Active since Sept 2024
17 Sept 2024, 17:59
Claim rejection
I am writing this to express my disappointment with King price insurance. I have been using the said insurance for more or almost a year without skipping a monthly premium.
I am particularly concerned with a rejection of the claim from the insurance company twice in a row. 1st time the insurance rejected my claim stating that my gearbox needs just a maintenance. 2nd time around I have been told that they cannot cover a cracked gearbox with a leaking oil however the problem was resolved from the 1st rejection now my insurance is coming with all new story.
I am saddened by this treatment and I am on my way to cancel this policy and opt for another one that can treat me better than this
Helpful (0)
Replies (1)0
Replies (1)King Price Insurance's replyOfficial
18 Sept 2024, 08:26We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply18 Sept 2024, 08:26
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
