1 reviews | Active since Jul 2017

28 Nov 2017, 10:41

Claim rejection

On June the 29 I got hijacked there after I lodged a claim with king price after 2-3 weeks my claim was rejected for a silly reason that my mom,the regular driver of my car gave the insurers the wrong Information so till this day I don't know what wrong Information she gave them,this is a painful experience for me as am still paying for a car that is ****** and I was completely transparent about every detail of information from my side as the owner of the policy and car

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Replies (1)
King Price Insurance
King Price Insurance's reply30 Nov 2017, 08:28
Official

Dear Mpho

Thank you for your comments and allowing us the opportunity to respond.

As per our telephonic discussion we confirmed that there where numerous discussions held whereby the outcome of the claim was explained to you in detail. It was also confirmed that you do understand the reasons but don’t entirely agree with the findings. Unfortunately our decision will remain the same. Should you require any further information kindly contact us directly.

Royal regards

The kings court