TM
TEBOGO M
1 reviews | Active since Mar 2015
10 Mar 2015, 09:00
CLAIM QUERY
She asisted me very well to finalise my claim, I was begining to lose interest in the insurer because of poor feedback given. but She changed my mind the way she was talking to me and liasing with the penalbeater on my behalf. This is was needed all along since the day I registered my claim. No one was calling me to tell what i need to do next. I was really impressed with her. KING PRICE I WAS NEALY AT THE DOOR, THANKS TO RAMONA CHUNDERALLY
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King Price Insurance's replyOfficial
10 Mar 2015, 16:09Hello papanjunju,
We are so sorry for the initial claims experience you had and are urgently looking into it so that we can pin point what went wrong and correct the process for future.
Many thanks for the great feedback regarding Ramona, we will be sure to thank her personally for helping us regain your confidence and helping us keep you as a client. Our clients are so very important to us and it deeply saddens us that you had a bad experience but we learn from our mistakes.
Please let us know if you need any further assistance or even just a chat.
Royal regards
The kings court
We are so sorry for the initial claims experience you had and are urgently looking into it so that we can pin point what went wrong and correct the process for future.
Many thanks for the great feedback regarding Ramona, we will be sure to thank her personally for helping us regain your confidence and helping us keep you as a client. Our clients are so very important to us and it deeply saddens us that you had a bad experience but we learn from our mistakes.
Please let us know if you need any further assistance or even just a chat.
Royal regards
The kings court
King Price Insurance's reply10 Mar 2015, 16:09
Official
Hello papanjunju,
We are so sorry for the initial claims experience you had and are urgently looking into it so that we can pin point what went wrong and correct the process for future.
Many thanks for the great feedback regarding Ramona, we will be sure to thank her personally for helping us regain your confidence and helping us keep you as a client. Our clients are so very important to us and it deeply saddens us that you had a bad experience but we learn from our mistakes.
Please let us know if you need any further assistance or even just a chat.
Royal regards
The kings court
We are so sorry for the initial claims experience you had and are urgently looking into it so that we can pin point what went wrong and correct the process for future.
Many thanks for the great feedback regarding Ramona, we will be sure to thank her personally for helping us regain your confidence and helping us keep you as a client. Our clients are so very important to us and it deeply saddens us that you had a bad experience but we learn from our mistakes.
Please let us know if you need any further assistance or even just a chat.
Royal regards
The kings court